Frequently asked questions
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We’ve merged our brands to become Kingbridge Cleaners & Tailors. Same great quality, convenience, and service. We just squeezed the names together. Believe us, we’ve be waiting to do this for a while…
Find our more about the consolidation here.
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We pride ourselves in the way we work. Our state-of-the-art facility is home to a wide spectrum of cleaning processes, the cleanest solvents and detergents, and do more cleaning by hand than you can imagine. Kingbridge has always been in the vanguard of corporate responsibility and good environmental stewardship. Our commitment to being a green cleaner focuses on a broad range of eco-innovations and environmental initiatives, not just the fluids we use to clean clothes.
Have we won awards for our production facility design and consistent reduction in carbon footprint? - Yes.
Do we scream it from the mountain tops and let it define us? - No.
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Our typical turn around time is three days. While there certainly are other cleaners in NYC that can do it faster than we can, we know the amount of work involved in delivering perfection. However, if you need something rushed, we are happy to accommodate you and your garment will be ready the very next day for an additional charge of $5 per piece.
Certain pieces could take a little longer to clean due to trimming, ornamentation, or embellishment. Our team will let you know if we feel processing time could be longer than expected. Let’s try not to rush perfection…
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Thankfully, we have 15 full-time tailors on our team, and someone will always be there from opening to closing for all your tailoring and repair needs. Feel free to stop by!
However, our wedding gown specialists would love a heads up before you come so they can clear their schedule be devote their undivided attention to you.
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Yes! Pick-up and delivery of your order is always complimentary.