At Kingbridge, we've been passionately dedicated to the art of couture garment care since 1968, treating every piece—and every client—like royalty.

Our intentional approach ensures that your cherished items receive the utmost respect, from delicate silks to heirloom linens, all while embracing eco-friendly practices that honor our shared planet. We welcome everyone, from fashion enthusiasts to busy professionals, film crews to brides-to-be, into our inclusive community where quality and convenience reign supreme.

Below, we've thoughtfully answered 40 common questions to guide you on your journey with us. If you have more, we're here for you—reach out anytime!

(Most) FAQ

Stylized illustration of a man in a patterned suit with a bow tie, holding a glass, with one arm raised, smiling confidently.

  • We’ve merged our brands to become Kingbridge Cleaners & Tailors. Same great quality, convenience, and service. We just squeezed the names together. Believe us, we’ve be waiting to do this for a while…

    Find our more about the consolidation here.

  • We pride ourselves in the way we work. Our state-of-the-art facility is home to a wide spectrum of cleaning processes, the cleanest solvents and detergents, and do more cleaning by hand than you can imagine. Kingbridge has always been in the vanguard of corporate responsibility and good environmental stewardship. Our commitment to being a green cleaner focuses on a broad range of eco-innovations and environmental initiatives, not just the fluids we use to clean clothes.

    Have we won awards for our production facility design and consistent reduction in carbon footprint? - Yes.

    Do we scream it from the mountain tops and let it define us? - No.

  • Our typical turn around time is three days. While there certainly are other cleaners in NYC that can do it faster than we can, we know the amount of work involved in delivering perfection. However, if you need something rushed, we are happy to accommodate you and your garment will be ready the very next day for an additional charge of $5 per piece.

    Certain pieces could take a little longer to clean due to trimming, ornamentation, or embellishment. Our team will let you know if we feel processing time could be longer than expected. Let’s try not to rush perfection…

  • Thankfully, we have 15 full-time tailors on our team, and someone will always be there from opening to closing for all your tailoring and repair needs. Feel free to stop by!

    However, our wedding gown specialists would love a heads up before you come so they can clear their schedule be devote their undivided attention to you.

  • Yes! Pick-up and delivery of your order is always complimentary.

General Info

  • We are New York City's premier destination for couture garment care and expert tailoring, proudly serving our vibrant community since 1968. With over 50 years of passion poured into every stitch and clean, we transform your finest pieces—from designer apparel to home linens—into runway-ready masterpieces. Our intentional focus on quality, environmental responsibility, and royal treatment ensures that everyone, regardless of their style or story, feels valued and empowered in their wardrobe choices.

  • Oh, the joy of breathing new life into your treasures! We specialize in a wide array of garments, including designer couture, everyday essentials, bridal gowns, suits, and even delicate items like leather and silk. Our team intentionally handles everything from toes to nose, ensuring that all fabrics—yours, mine, ours—receive the gentle, expert care they deserve in our eco-conscious process.

  • Sustainability is at the heart of our passion—we intentionally choose environmentally responsible methods that protect our planet while delivering impeccable results. From non-toxic solvents to energy-efficient processes, we embrace practices that reduce our footprint, inviting everyone to join us in caring for the world we share. Your garments emerge spotless and fresh, with the knowledge that we've done it thoughtfully for future generations.

  • What truly ignites our fire is our unwavering commitment to excellence! Unlike ordinary cleaners, we draw from over five decades of experience with the finest fashion houses, offering bespoke tailoring, museum-quality preservation, and specialized services for film productions and retail partners. We intentionally create a royal experience for all, with convenient pickups, curbside options, and a warm, inclusive welcome that makes you feel like family in the heart of NYC.

  • We're thrilled to make it seamless for you! Simply visit our website at kingbridge.co to request a pickup online, or give us a call at our Manhattan boutique (212-989-3673) or Brooklyn location (718-625-1438). Our punctual drivers will handle everything with care, ensuring that whether you're at home, the office, or on the go, you're included in our effortless, royal service.

  • Our doors are open wide to welcome you!

    Both our Manhattan boutique at 220 Avenue of the Americas, New York, NY 10014, and our Brooklyn spot at 202 Livingston Street, Brooklyn, NY 11201, operate Monday through Friday from 8 AM to 6 PM, and Saturdays from 9 AM to 5 PM.

    We intentionally design our hours to fit your life, inviting all to stop by near convenient mass transit lines.

  • Absolutely, because we know life moves fast! For those urgent moments, we offer rush services on a case-by-case basis—just reach out to our team, and we'll passionately prioritize your needs. Our intentional approach ensures that everyone, from last-minute event-goers to busy execs, gets the timely care they deserve without compromising quality.

  • We adore being part of your special day! To ensure a flawless fit, we recommend booking at least 4-6 weeks in advance via our scheduling tool at https://app.acuityscheduling.com/schedule.php?owner=19409890. This allows our expert tailors to intentionally craft alterations that celebrate your unique beauty, making every bride feel included and radiant.

Booking & Scheduling

  • Tailoring is our true passion—it's where magic happens! From hemming and resizing to intricate couture adjustments, our skilled artisans, trained in the finest fashion houses, preserve every designer detail. We intentionally tailor to your body and style, welcoming all shapes, sizes, and visions to create pieces that feel perfectly yours.

  • Yes, with heartfelt dedication! Our museum-quality preservation for bridal gowns and heirlooms uses archival techniques to protect against time and elements. We intentionally safeguard these treasures for generations, ensuring that every family's story—yours included—is honored and passed down with love.

  • We're passionate partners to NYC's creative scene! For over a decade, we've cleaned costumes for film productions, from principal stars to background ensembles, ensuring everyone looks camera-ready. Our intentional, detail-oriented process invites all production teams to trust us with their visions, big or small.

  • We extend our royal care to your entire home! From luxurious linens and drapes to rugs and upholstery, our eco-friendly cleaning revives these essentials with the same passion we apply to couture. We intentionally include household items in our services, helping everyone create a sanctuary that feels fresh and inviting.

Services & specialties

  • Convenience is our gift to you! We provide free pickup and delivery across Manhattan, Brooklyn, and surrounding NYC areas, straight to your home or office. Our courteous drivers passionately ensure timely service, making it inclusive for all—whether you're in a high-rise or a brownstone.

  • It's all about ease and warmth! Simply pull up to our Manhattan or Brooklyn boutiques, give us a quick call upon arrival, and our team will meet you curbside with your order. We intentionally design this for busy days, welcoming everyone to enjoy contactless convenience without stepping inside.

  • Distance won't dim our passion! Through Kingbridge by Mail at kingbridge.co/kingbridgebymail, we offer secure shipping nationwide. We intentionally pack and clean with the same royal care, including all who can't visit NYC in our community of quality garment lovers.

  • No worries—we're flexible and understanding! If you miss us, we'll intentionally reschedule at your convenience or explore secure drop-off options. Our goal is to include everyone in seamless service, ensuring your garments are handled with the passion they deserve.

pick-up & delivery

pricing & quotes

  • Transparency fuels our passion! Pricing is based on the garment type, fabric complexity, and any special treatments needed, always with your value in mind. We invite you to contact us for a personalized quote, ensuring everyone receives fair, intentional care tailored to their needs.

  • We love building lasting relationships! For frequent visitors, retail partners, and corporate teams, we offer customized packages like uniform care or bulk services. Reach out to our team—we're passionate about including businesses and loyal clients in exclusive perks that make sense for you.

  • Preserving your memories is priceless, but we keep it accessible! Costs vary by gown size and condition, starting with a detailed inspection. We intentionally provide quotes upfront, welcoming all brides to discuss options that honor their journey without financial surprises.

  • Absolutely, because clarity is key! Call our boutiques or use our contact form on kingbridge.co/contact for quick, personalized quotes. We're passionate about making this inclusive, ensuring everyone feels informed and excited about entrusting us with their pieces.